Art Village Tulum

Flexible 7-Day Policy.

Cancellations made within 7 days prior to the arrival date will be subject to a penalty of 100% of the total reservation amount.

Non-Refundable Policy.

Cancellations will be subject to a penalty of 100% of the total reservation amount.

Payment Methods

1. Pay Now

100% of the total amount will be charged at the time of booking.

2. Pay at the Hotel

20% will be charged at the time of booking and the remaining amount will be settled upon check-in.

Payment Information

  • In case of no-show or cancellation in accordance with the policy, the automatic charge or refund will be made, depending on the case, to the credit card provided at the time of booking.
  • Upon check-in, guests will be required to present a photo ID and the credit card used for full payment or as a guarantee for the reservation.
  • By making your booking, you agree that transaction fees and associated service costs are non-refundable. This means that if you cancel your booking, these costs will not be refunded, as they correspond to services processed at the time of confirmation.

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